Shipping policy

Last updated: October 27, 2025

Order Processing

Orders are processed within 2 business days after being placed. Orders are not processed or shipped on weekends or holidays.

United States Shipping

Cubberd LLC ships within the United States using UPS.
Customers can select from available shipping options and rates at checkout, with estimated delivery times provided by the carrier. Tracking information is sent via email once the order ships. No signature is required upon delivery.

International Shipping

Cubberd LLC ships internationally using UPS and DHL.
Shipping options and delivery estimates are shown at checkout.

• Canada: Duties, taxes, and import fees are included at checkout.

• All Other Countries: Customers are responsible for paying any customs duties, import taxes, or fees upon delivery.

Shipping Restrictions

Shipping availability may vary by country or region.
Shipments to PO Boxes or APO/FPO/DPO addresses are handled case-by-case, depending on carrier availability (USPS may be used when possible).

Tracking and Notifications

A shipping confirmation email with tracking information is sent once the order has shipped. Customers can track their package directly through the carrier’s website.

Lost, Damaged, or Stolen Packages

If your package is lost, damaged, or stolen, please reply directly to your order email to contact our support team. We will assist with investigating the issue with the carrier.

Returns

For return details, please refer to our Return Policy.

Contact

For shipping questions or issues, please reply to your order confirmation email.